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Review and Sentiment Collection

Review and sentiment collection turns public product reviews, Q&A sections, ratings, negative comments, social discussions, and video comments into structured Voice of Customer data. Brands, ecommerce teams, and market researchers can use it to detect product defects, service issues, purchase barriers, competitor strengths, and recurring complaint keywords.

Thordata helps teams collect public feedback data reliably and convert scattered customer voices into clear signals for product, support, marketing, and operations teams.

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Review and sentiment collection dashboard

Core Data

Ratings, review text, review date, region, and language

Product SKU, brand, category, seller, and product URL

Q&A content, question type, and answer themes

Negative keywords: broken, poor fit, slow delivery, strong smell, bad support

Pain points: quality, price, setup, packaging, after-sales, missing features

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Suggested Workflow

Public sources → Reliable collection → Structured output → Keyword clustering → Pain-point dashboard → Product/support actions

This 6-step flow works well as a page diagram or solution graphic.

Six-step review and sentiment collection workflow

How Thordata Helps SEO Teams

Residential Proxies

Use 100M+ IPs across 190+ regions with city targeting, rotation, and sticky sessions for custom review collection.

Web Scraper API

Collect public reviews, ratings, sellers, counts, summaries, and social comments from supported sites with JSON/CSV/XLSX output.

Web Unlocker

Bypass CAPTCHA, IP blocks, fingerprinting, and JS rendering to reduce failed collection.

Scraping Browser

Render, interact, scroll reviews, expand Q&A, and capture evidence.

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Products and Pricing

Residential Proxies

$2.00/GB for 1GB; high-volume pricing down to $0.65/GB at 5000GB

Web Unlocker

10,000 responses at $1.30/1K responses, down to $1.00/1K responses at 200,000 responses.

Scraping Browser

$5.00/GB for 1GB, down to $2.50/GB at 500GB.

Web Scraper API

7-day free trial with 5,000 credits; 30,000 credits at $1.00/1K credits, down to $0.50/1K credits at 3,000,000 credits.

Mobile Proxies

$5.00/GB for 1GB, down to $2.20/GB at 500GB, useful for mob

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Use Cases

Negative review keyword monitoring

Product Q&A pain-point analysis

New product launch feedback tracking

Competitor review comparison

Multi-market reputation monitoring

Customer support and after-sales issue analysis

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Frequently asked questions

What review data can Thordata help collect?

Thordata can support collection of public product reviews, ratings, Q&A, review counts, summaries, social comments, seller data, and product page information.